Role overview
As a Deployment Strategist, your mission is to connect user needs, data insights, and product capabilities so customers unlock value from Sulemon. You'll dive deep into customer operations, partner directly with end users and decision-makers, and shape how our AI workers are applied to their most critical challenges. We operate as a team of builders—no rigid hierarchy—executing with ownership and care for customer success.
What you'll do
- Partner with customers to understand their workflows, goals, and pain points—often embedding directly with their teams.
- Collaborate with Forward Deployed Engineers to scope, prototype, and deliver solutions powered by the Sulemon platform.
- Identify and interpret key datasets that drive customer decision-making, and integrate them into robust, scalable pipelines.
- Design and refine user workflows that solve meaningful problems and scale across teams and functions.
- Lead training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact.
- Present findings and strategy to stakeholders at all levels—from frontline operators to executives.
- Drive customer expansion by scoping new use cases and shaping how we grow our footprint within organizations.
What we're looking for
We're looking for analytical, product-savvy problem solvers who thrive in ambiguity and care deeply about user impact. You might be a great fit if:
- You have a strong intuition for how software can solve real-world problems.
- You're a compelling communicator and can influence technical and non-technical audiences alike.
- You're excited to work shoulder-to-shoulder with customers, from the frontlines to the boardroom.
- You love diving into messy data, complex systems, and open-ended challenges—and delivering clarity and structure.
Why join Sulemon
- Opportunity to work at a high-growth AI company building production systems for enterprise operations.
- Ownership & autonomy—take full ownership of projects and ship fast.
- Comprehensive benefits including healthcare, dental, and vision coverage.
- Top-tier compensation—competitive salary and equity in a high-growth company.
- Work with a world-class team of engineers and builders across Europe and beyond.
How we work
- Extreme ownership — we take full responsibility for outcomes and fix what’s broken without waiting for permission.
- Craftsmanship — we sweat the details because details compound into jaw-dropping customer experiences.
- Urgency with focus — highest impact in the shortest time; speed in the right direction.
- Talent density — every hire raises the bar; contribution matters more than titles.
- First-principles thinking — strip problems to facts, ignore dogma, rebuild solutions from scratch when needed.