Security and Reliability
Built for enterprise deployments with flexible infrastructure, smart AI model fallbacks, security controls, and built-in resilience so your most critical operations never miss a beat.
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deployment flexibility
Cloud by default, custom when you need it
Cloud-based with dedicated deployment options
Run in our cloud or dedicated environments based on your requirements.
Multi-tenant or single-tenant
Choose isolation models that match your security and compliance needs.
security built in, not bolted on
Encryption and access controls for enterprise security
End-to-end encryption and data protection
Data encrypted in transit and at rest with enterprise key management.
Zero-trust network architecture
Defense in depth across services and data paths.
Role-based access control
Granular permissions for teams, environments, and resources.
compliance
For regulated industries and markets
SOC 2 Type II, GDPR, HIPAA, and EU AI Act
Compliance programs built for regulated industries.
In-country data residency
Deploy data and processing in regions your policies require.
SERVICE RELIABILITY
Resilience designed so no single failure ever reaches your customers
Multi-zone infrastructure
Deployed across multiple availability zones with automatic failover when components fail.
Infrastructure built with automatic failover
Redundant paths keep critical workflows running.
Model-agnostic for best-in-class performance
Fallback across model providers for reliability and performance.
No call dropped with fallback logic
Voice and messaging paths include graceful degradation and retry logic.