Agents
Autonomous AI workers that handle complex conversations, follow defined procedures, feed shared context, and surface outcomes through custom interfaces.
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agent definition
Define how agents think and act
Contextual reasoning to action
Agents reason over live context and take the right next step in complex workflows.
Agent character and communication style
Define tone, personality, and guardrails so every interaction stays on brand.
Operating procedures
Encode SOPs and business rules so agents execute consistently at scale.
omni-channel messaging
One agent brain across every channel
Deploy across any channel
Voice, SMS, email, WhatsApp, Slack, and web from a single agent definition.
Session continuity
Context persists as conversations move across channels and handoffs.
Seamless human handoff
Escalate to humans with full context when agents need support.
best-in-class voice ai
Human-like voices built for real world operations
Human-like conversations
Natural, low-latency voice tuned for operational environments.
Multi-lingual
Support 30+ languages with consistent quality.
Real world conversations
Handles noise, interruptions, and domain-specific vocabulary.
Low latency
Sub-second response times for live operational calls.
Complex Workflow logic
Deterministic logic for when predictability matters
Programmatic workflow logic
Combine LLM flexibility with deterministic control paths.
Access to tools and external systems
Connect agents to APIs, databases, and enterprise systems.
Any trigger
Start workflows from schedules, events, webhooks, or inbound contact.
Any execution pattern
Sequential, parallel, and conditional flows for complex operations.
Agents built for fast, reliable deployments
Versioned workflows
Fork any workflow, build and test in isolation, then promote with confidence.
Isolated environments
Dev, staging, and production run independently with clear promotion paths.
Configurable and reusable components
Build prompts, nodes, and workflows once and reuse across deployments.
Accelerate with FDEs
Forward Deployed Engineers accelerate deployments in complex enterprises.
intelligence layer
Use intelligence to build agents and workflows
Plan before you build
AI-assisted planning turns requirements into structured workflow drafts.
Build and edit from chat
Iterate on agents and workflows through conversational editing.
Always on, even in the background
Background intelligence monitors and suggests improvements continuously.